Frequently Asked Questions

What is a VIN?

A VIN (Vehicle Identification Number) is a unique 17-character code assigned to every vehicle. It can be found on the dashboard (visible through the windshield), the driver's side door frame, or on your vehicle registration documents.

What information is included in a VinHistory report?

Our reports include accident history, title information, number of previous owners, odometer readings, recall notices, theft records, service history, and much more — all pulled from 50+ trusted data sources.

How quickly will I receive my report?

Instantly! Once you enter a valid VIN and complete your purchase, your full vehicle history report is available immediately on screen and via email.

Is VinHistory compatible with all vehicles?

VinHistory covers all vehicles sold in the US, including cars, trucks, SUVs, motorcycles, and RVs manufactured after 1981 (when 17-digit VINs became standard).

What if I'm not satisfied with my report?

We offer a 100% money-back guarantee. If you're not satisfied with your report for any reason, contact our support team within 30 days of purchase for a full refund.

Is my payment information secure?

Absolutely. All transactions are processed through Shopify's secure payment system with SSL encryption. We never store your payment details.

Can I run multiple VIN checks?

Yes! Our Unlimited 30-Day plan lets you run as many VIN checks as you need — perfect for car dealers, brokers, and serious buyers.